Gaming is meant to be fun — not stressful. At 99bk, we believe every player can enjoy themselves responsibly and within their own limits. We have all the tools and support you need to keep it that way.
Online gaming is a great source of entertainment — but like any pastime, it's important to know your limits. Responsible Gaming means enjoying gaming consciously, within your own budget and time boundaries. 99bkAt 99bk, we believe gaming should be purely entertainment for every player — never a source of financial stress or psychological dependence.
Online gaming is growing in popularity across Bangladesh. Many people play for fun or enjoy it as a social activity with friends. But sometimes, without even realizing it, the time and money spent on gaming can start to creep up — and that can become a real problem. That's exactly why 99bk on the platform responsible gaming comes with multiple safeguards — all of which you control yourself.
Remember — no one plays with a guaranteed win, and chasing losses by betting more is never the right call. If you ever feel like gaming is getting out of control, use our protection tools right away or get in touch with us.
99bk's core principles: Gaming should be fun — and responsible. We want you to enjoy every session with a clear head and within your limits.
Responsible Gaming The first step to staying safe is recognizing the warning signs early. If any of the following apply to you or someone you know, it's time to take notice:
If you notice one or more of the above signs in yourself, it may indicate problematic gaming. Don't wait — 99bk's protection tools or seek professional help.
Important: These signs are not a sign of weakness. Anyone, at any time, can reach out for help — and that takes real strength.
99bk Once you're logged into the platform, you can activate the following protection tools directly from your account settings. These tools are completely free and available for you to use at any time:
Set a maximum deposit limit on a daily, weekly, or monthly basis. Once a limit is set, it cannot be increased within that period — but it can be lowered at any time, effective immediately.
Once your losses exceed a set amount, your ability to place bets will be automatically suspended. This protects you from significant losses.
Set a maximum duration for each gaming session. When your time is up, you'll receive an automatic reminder and can be logged out if needed.
A notice will appear on screen at regular intervals showing how long you've been playing and how much you've won or lost in that session. This helps you stay aware of your activity.
Take a temporary break of 1 day to 6 weeks. During this period, no bets can be placed from your account, but withdrawals remain available.
If you feel you need a long-term break, you can opt for permanent self-exclusion for anywhere between 6 months and 5 years. Your account will be completely deactivated during this period.
How to activate: Go to Account Settings → Responsible Gaming → choose your preferred tool. Or let us know directly via Live Chat.
Responsible Gaming means more than just setting limits — it's about having the right mindset overall. Follow the tips below to make sure gaming always stays enjoyable:
Read through the questions below and note which ones apply to you. If more than 3 of your answers are "Yes", we recommend speaking with our support team:
If you identified 3 or more — support@99bk.wsor speak with us via Live Chat.
Need help right now? Our team is available 24/7.
Every player's safety is our top priority
A strict age verification process is in place at registration. No one under the age of 18 is permitted to open an account on 99bk.
Our system automatically detects unusual gaming patterns and alerts the player when necessary.
Our customer support team is specially trained in responsible gaming and provides assistance with care and sensitivity.
Get real-time notifications when you're approaching a set limit — via email, SMS, or app notification.
Your full history of bets, wins, losses, and deposits is saved in your account and available to review at any time.
If family members are concerned, additional protective measures can be arranged through our support team with the player's consent.
Access these tools at any time from your Account Settings
Set your own daily, weekly, or monthly maximum deposit limits.
Gaming stops automatically once your losses reach a set limit.
Set a time limit for each session and take breaks when it's time.
Receive reminders about your gaming status at set intervals and stay aware.
Take a temporary break from 1 day up to 6 weeks, whenever you feel you need one.
For a longer break, keep your account inactive for anywhere between 6 months and 5 years.
At 99bk, ensuring every player's safety is our responsibility. Play within your limits, enjoy the entertainment, and know that we're here whenever you need us.